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Jacqulyn Washington

Senior Product Experience Researcher

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N/A

Email:

Address:

Sacramento, CA

Date of Birth:

June 15th

A Bit About Me

Throughout my career, I’ve had the great fortune to work on some truly inspiring projects, while meeting many influential and creative individuals along the way. I believe in working together to create a whole that is greater than the sum of its parts. 

I led the research with a passion to democratize access to information and resources. After transitioning from the non-profit space to the tech space, I continued to enhance potential prospective users' experience by amplifying the tools they need to scale their productivity and creativity.

 

I was born in Chicago, IL, and am an alumna of the illustrious Howard University, where I received my B.B.A. in International Business with a concentration in Information Systems. I also obtained my Masters of Arts in International Studies from the University of San Francisco, where I focused my thesis on the "Effects of Globalization Reduces Equal Access to Economic Security for Minorities through Education".

 

In my time, I train in Karate, so don't be surprised if I acquire a few minor injuries along the way. :) 

Selected Research Work Experience

April 2022 - November 2022

April 2022 - November 2022

February 2019 - April 2022

Led product insights and development strategy for Microsoft, designing a self-serve portal to increase their shares and sales in a $270 million largely untapped segment. Led a 12-person SQUAD agile team with Staff across the US, responsible for design, engineering, business development, and marketing of self-serving portal product and segment-specified software.

Led product insights and development strategy for Microsoft’s hardware, recommending key features to revitalize the initial products that’ll increase sales across a variety of devices and accessories. Collaborated with a 6-person SQUAD agile team with US staff responsible for design, engineering, business development, and marketing.

Pioneered research practice development and strategy for PCV and Community Development Financial Institution (CDFI) industry to scale integrated impact and risk-adjusted financial products across unique programs. This resulted in a four-year grant with Aspen Institute, 9,000 new jobs created, $250 million attracted in foreign capital, and $950,000 grants allocated to six organizations to advance impact investing public policies.

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